Getting guests to order from their phone

QR ordering only pays off if guests actually use it. A few small placement and menu choices make adoption climb fast.

Guests will happily order from their phone — if it's obvious, fast and frictionless. The venues with the highest QR adoption aren't doing anything magic; they've just removed the small reasons people hesitate.

Make the code impossible to miss

Put the code where hands already rest: table centre, not propped against the wall. Pair it with one short line — “Scan to order & pay” — so there's no guessing about what happens next.

Design the menu for thumbs

Lead with photos and your best sellers, keep categories short, and let guests pay in a tap with Apple Pay or Google Pay. Every extra step is a place to lose them.

“Tables turn faster and the team spends less time taking orders and more time looking after the room.”

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