Security & Compliance
Servio is built with strong, practical security foundations during beta. We use industry-standard encryption, secure authentication, and Stripe for payment processing.
Our Security Pillars
We've built Servio with security at its core, implementing industry best practices and standards.
PCI DSS via Stripe
Card payments are processed by Stripe, which is PCI DSS compliant. Servio does not store full card details.
GDPR Ready
We design our data handling around GDPR principles (minimisation, access control, transparency) as a core requirement.
Targeting 99.9% Uptime
We're targeting high availability as we scale. Reliability is monitored and improved continuously during beta.
Security Scanning
Regular dependency checks and security scanning in CI/CD to catch issues early as we ship.
How We Protect Your Data
Encryption in Transit & At Rest
All data in transit uses TLS. Sensitive data at rest is encrypted where applicable, following best practices.
Secure Authentication
We use secure authentication patterns and session handling to protect accounts and staff access.
Row-Level Security
Data access is scoped so venues and staff only see what they're permitted to see (role-based and tenant-scoped access).
Payments via Stripe
Payments are processed through Stripe. This reduces your risk footprint and keeps card handling within Stripe's secure environment.
Security Scanning in CI/CD
We run regular automated checks to reduce common vulnerabilities and keep dependencies up to date during beta.
Beta Note
Servio is pre-launch. We do not currently claim independent third-party audits/penetration testing, a formal uptime SLA, or standalone PCI certification for Servio itself.
If your venue requires formal assurances, contact us and we'll share what we can today and what's planned next.
Questions About Security?
We're transparent about our security practices. Reach out to our team to discuss your specific requirements.