Cloud POS. Connected service.

One menu for the till and QR ordering. One kitchen queue for your team. Servio keeps orders, preparation and reporting together, so staff and owners work from the same information.

Cloud POS

Take counter, dine-in and takeaway orders from the same menu. Add modifiers and notes, split bills and send tickets to the kitchen from a compatible, registered device.

  • Counter, dine-in & takeaway in one till
  • Modifiers, notes & split bills
  • Registered staff devices
  1. Open the till in a compatible browser and register your device.
  2. Build the order with modifiers and notes, then send it.
  3. Kitchen tickets and order status stay connected to the till.

QR ordering

Guests scan a table QR code, browse your published menu and pay on their phone. Their orders join the same kitchen queue as orders taken by your team.

  • No app, it works in the browser
  • Menu, modifiers & allergen information
  • Cards & supported digital wallets
  1. Guest scans the table QR on their own phone.
  2. They browse and pay on the live menu, no app download.
  3. Order lands in the same queue as till orders for the kitchen.

Kitchen display

See incoming tickets, selected modifiers, timers and prep status on a connected kitchen display. Starter includes one station; Growth or the routing add-on supports separate prep stations.

  • Single station or multi-station routing
  • Live timers & prep-time alerts
  • New → preparing → ready in a tap
  1. New orders arrive in the connected kitchen queue.
  2. With multi-station routing, items go to their assigned prep station.
  3. Update prep status so the team can see what is ready.

Owner analytics

Check takings, order counts and top items from your venue. Growth adds advanced analytics and exports; Enterprise brings reporting across locations into one view.

  • Live revenue & order trends
  • Advanced analytics & exports on Growth
  • Multi-location reporting on Enterprise
  1. Orders and payments feed your venue reports.
  2. Check revenue, average order value and top sellers.
  3. Use the reporting included in your plan to review service.

More tools for day-to-day service.

A sample evening, from table to return visit.

Tables & reservations

19:02: Table 7 is seated. Four covers, booked for seven. Manage tables and bookings with Growth, or the Bookings add-on on Starter.

Live orders

19:06: Their QR order lands in the same feed as the counter and the till. Every QR, counter and till order in one feed, synced across the venue in real time.

Payments

19:06: Paid on their phone through Stripe, and marked paid on the order. See payment status against the order. Take cash, Stripe payments or recorded external-card tenders.

Inventory

19:07: Two oat flat whites take oat milk to its low-stock line. Track stock and recipes with Growth or the inventory add-on, and review low-stock alerts.

Staff

20:41: Mia signs in for service, and her orders stay attributed to her. Invite unlimited staff. Growth adds configurable roles and permissions.

Loyalty & gift cards

20:43: A member earns loyalty points; a gift card is redeemed at the till. Loyalty is included on every plan. Gift cards come with Growth, or as a Starter add-on.

Every plan includes loyalty and unlimited staff accounts. Growth adds tables, reservations, inventory and gift cards; eligible Starter add-ons are listed on Pricing.

Guides to the tech and the costs

Common questions

Which integrations are live?

Stripe handles integrated card payments. Enterprise, or the Growth API add-on, provides scoped access for approved partner integrations. External card-reader payments can be recorded manually. Delivery management is separate from direct Deliveroo, Uber Eats or Just Eat connections, which are not currently available.

What is included in the Servio platform?

Every plan includes the POS till, QR ordering, one kitchen station, menu tools, basic reporting and loyalty, with unlimited staff accounts. Growth adds multi-station routing, tables, reservations, inventory and advanced analytics. Enterprise adds central management and cross-venue reporting. See the plan and add-on breakdown on Pricing.

What hardware do I need to buy?

Use compatible devices you own. There’s no proprietary till to buy or standard setup fee. Integrated cards need a supported reader; other readers work separately, with payments recorded manually. Check printer compatibility before service.

How does QR ordering connect to the rest of the system?

Guests order from your published menu and pay through Stripe in their phone’s browser. The order enters the same kitchen queue as a till order. QR payments use online card processing rates; in-person reader payments use Terminal rates. Your Stripe agreement, card type and any configured platform fees determine the final charges.

What happens if the internet drops mid-service?

A previously loaded till can queue supported cash and external-card orders locally, then sync after reconnecting. QR orders, live kitchen updates and integrated Stripe payments need connectivity. Keep a backup connection available and do not clear browser data while orders are unsynced.

How long does it take to go live?

Create your account, confirm your email and review your plan. Add your business details, confirm your free trial in Stripe Checkout, then finish regional setup to open the dashboard. Menu import, payment setup and devices can follow. Review and publish the menu, complete the setup needed for your service and test the order-to-kitchen flow before going live. Timing depends on your venue and payment verification.