Resources · Takeaway & fast food

The takeaway and fast food POS built for peak-hour speed

Keep walk-up, phone and guest QR orders connected to one kitchen workflow. Configure your menu choices and collection process, with Starter from £89/month and routing or stock tools available as you grow.

What a takeaway actually needs from a till

A takeaway needs clear counter orders, readable modifiers and a kitchen queue the team can follow at peak. Servio connects the counter till, QR ordering and kitchen display, with owner analytics by plan or add-on. Growth supports manually entered delivery orders; direct marketplace feeds are not included as live first-party integrations.

Fast at the counter

Build counter orders with clear items and required modifiers, then send accepted orders to the connected kitchen queue. Payments taken on your existing card terminal are recorded in Servio manually as card tenders.

One queue, every channel

Counter, collection and QR orders land in the same queue. Manually entered delivery orders can be managed there on the Growth plan, so the kitchen watches one screen instead of three.

Straight to the right station

Single-station kitchen display is included on every plan. Multi-station routing is included on Growth and Enterprise, or available on Starter for £35/month. Use compatible screens and assign menu items to the stations that prepare them; hardware costs remain separate.

Built for how independents actually operate

Menu import is included on every plan. Upload your menu as a PDF, photo (JPG, PNG, WEBP or HEIC), CSV, XLSX, DOCX, JSON or text file, or add your menu website or a direct file link, to create a draft. Review the source against the draft for missing items, categories, prices, modifiers and operator-verified allergen information before publishing. See plans and prices, the 2026 comparison and the cost guide.

What it costs

Starter at £89/month includes POS, QR ordering, loyalty and a single kitchen station. Growth at £219/month adds routing, stock and advanced analytics. Routing at £35/month and inventory at £29 can instead be added to Starter for a £153/month subscription. Compatible devices, processing and optional extras remain separate. See the pricing page.

The twenty minutes either side of peak

At peak, the useful test is whether staff can capture a complete order and the kitchen can identify the right ticket. Configure modifiers, collection details and prep stations before service, and practise a representative busy sequence.

Starter, add-ons, or Growth

Starter at £89/month includes POS, QR, loyalty and one kitchen station. Add routing for £35 and inventory for £29 if those are your only extras: £153/month. Growth at £219 adds tables, reservations, manual delivery management, gift cards, feedback and advanced analytics. Guest SMS is £29/month with 500 messages per venue, then 6p each; direct marketplace feeds are not live first-party integrations.

Cash to open, and the card mix

Stripe lists 1.5% + 20p for standard UK online cards, which covers QR payments. In-person payments use Stripe’s rates on a connected Stripe reader, or your provider’s rates on any other reader. Other online card categories differ. Servio’s default platform fee is zero, but configured platform fees may apply. Confirm your account’s rates and compare fees at your own ticket size and channel mix. Budget separately for compatible devices and any printers; compare current quotes rather than assuming £0 hardware or a universal cheapest plan. Read plan pricing.

Switch on a quiet afternoon

Create your account, confirm your email and review your plan. Add your business details, then confirm your free trial in Stripe Checkout. Complete regional setup to open the dashboard. Finish setup then walks you through five steps: Menu and prices, Card payments and payouts, Till device, Tables and QR codes, and a Test order. Prepare the workflows you need and test them before taking live orders. A setup call is optional; timing depends on the menu, equipment and payment verification. Read prepare your first service, Connect Stripe.

The phone on the counter is still an order

Phone orders entered by staff, walk-up orders, collection QR orders and manually entered delivery orders on Growth can share the connected kitchen workflow. Confirm collection or delivery details on each ticket, and review an existing order before entering it again.

Collection QR is not table QR

A code on a window or a stand is for people who would rather not queue to speak. It still has to show the live menu, take card and wallet payments, and land on the same board as the cashier. It is not a table-service product pretending to be a takeaway. Leave table management off if you never seat anyone. Starter does not make you pay for reservations you will not open. Routing and inventory can be added to Starter at £35 and £29 if the line has two stations and you want stock without Growth's floor tools.

Chicken, pizza, kebab, chips, bubble tea

The platform does not change by cuisine. A short menu with a long modifier list is the common shape: spice, sauce, size, extra chilli, no salad. Import that from a file or URL, then walk it on a phone before Friday. Halal takeaways and chicken shops are the same product; the halal page is for rooms that also seat families. Dessert counters that turn into lounges at night should read the dessert page as well.

Delivery orders entered by staff

Growth supports manually entered delivery orders. Direct Deliveroo, Uber Eats and Just Eat feeds are not live first-party integrations. Guest SMS is an optional paid service with usage limits. Payments on your existing card terminal are recorded in Servio manually.

Compare costs before you switch

Read the best UK restaurant POS systems 2026 comparison, the restaurant POS cost guide, and how we calculate every figure.

Common questions

What is the best POS system for a UK takeaway?

Compare counter ordering, modifier handling, collection tickets, kitchen routing, equipment and fees. Servio Starter includes connected POS, QR, loyalty and one kitchen station at £89/month; selected add-ons or Growth support a larger operation.

How much does a takeaway EPOS system cost in the UK?

Servio Starter is £89/month, excluding VAT, for POS, QR ordering, loyalty and one kitchen station. Adding routing (£35) and inventory (£29) brings it to £153/month; Growth at £219/month adds manual delivery management, tables and more. Card fees and any devices you don’t already own are extra.

Can delivery orders come into the same queue as counter orders?

That is the point of running one system. Counter, collection and dine-in orders already flow into the same queue, and with multi-station routing (Growth, or £35/month on Starter) each item goes to the right kitchen station. On the Growth plan, manually entered delivery orders sit in the same queue as counter and QR orders, so the kitchen works from one screen instead of a printer per channel. We publish the current status rather than promising integrations that are not live yet.

Do I need a special till or terminal for a fast food venue?

Servio runs in the browser on phones, tablets and computers you already own, so there’s no till to buy and no setup fee. It works with any card reader: staff record payments from your current reader in Servio manually, and we can set up a supported Stripe reader for integrated payments once your Stripe account is ready. If you print tickets or receipts, check your printer works with it first.

Will it keep up at peak?

Yes, if the setup matches your peak. Counter and QR orders land in one kitchen queue with their modifiers, multi-station routing (Growth, or £35/month on Starter) splits them by station, and tickets are flagged after 10 and 15 minutes by default. Run a practice rush before going live. If the connection drops, a loaded till keeps queuing cash and card-terminal orders; see if the internet drops.

Are Deliveroo, Uber Eats and Just Eat live?

Direct first-party Deliveroo, Uber Eats and Just Eat integrations are not live. On Growth, staff can enter delivery orders manually and keep them in the kitchen workflow; reconciliation with the external platform remains separate.

Can I text guests when a collection is ready?

Yes, as a Guest SMS add-on at £29/month on Starter and Growth: 500 collection or table-ready texts per venue per month, then 6p. Enterprise includes access, not unlimited texts. Email receipts are separate from collection and table-ready SMS.