Accessibility

Built for everyone to use.

This statement covers www.servio.uk: the standard the site is built to, how it is tested, what it supports and how to tell us about a problem.

The standard we work to

The site aims to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

How the site is tested

  • Every change runs automated accessibility checks (axe-core) on the main pages at desktop and phone widths before it can go live. They cover colour contrast, control names, ARIA attributes and keyboard access to scrolling areas.
  • Keyboard tests check that dialogs, such as the product tour video, take focus, keep it inside and give it back when closed.
  • On 8 November 2026 the full WCAG 2.2 AA rule set was run on every public page at desktop and phone widths, and every issue it found was fixed.

What the site supports

  • Keyboard-only use, with a visible focus outline and a link to skip straight to the main content.
  • Your device's reduce motion setting: scroll effects and transitions are switched off or simplified.
  • Reading without JavaScript: each page's main content and links are in the page itself.
  • Text alternatives for images that carry information.

What this statement does not cover

The Servio app (the till, kitchen display and back office) is not covered here. If you need accessibility details about the app for your venue or staff, email us and we will share what we have.

Report a problem

If anything on the site is hard to use, email enquiries@servio.uk with the page address and what happened. We will reply and tell you what we will change.

Last reviewed 8 November 2026.