Resources · Dessert shop POS · UK

Dessert shop POS for gelato, waffle and milkshake parlours

Connect counter orders and booth QR ordering with a menu built around sizes, toppings and sauces. Starter includes one kitchen station; Growth adds tables, multi-station routing, inventory and advanced reports for a busier dessert lounge.

What dessert shops get

Built for late peaks

Configure toppings, sauces, scoop counts and sizes as menu modifiers so the selected dessert reaches the prep team clearly.

QR ordering at booths

Booths and long tables order without flagging staff. Guests scan, customise and pay; orders land in the same queue as the counter. Included on every plan.

Prep screens by station

Single-station kitchen display is included on every plan. Multi-station routing is included on Growth and Enterprise, or available on Starter for £35/month. Use compatible screens and assign menu items to the stations that prepare them; hardware costs remain separate.

Import and review your menu

Menu import is included on every plan. Upload your menu as a PDF, photo (JPG, PNG, WEBP or HEIC), CSV, XLSX, DOCX, JSON or text file, or add your menu website or a direct file link, to create a draft. Review the source against the draft for missing items, categories, prices, modifiers and operator-verified allergen information before publishing.

Know your numbers

Review sales, busy periods and top desserts to understand demand. Include ingredient costs, waste and labour when assessing whether a line is profitable.

From £89/month

Starter covers smaller parlours and takeaway windows; Growth (£219) adds inventory, analytics and multi-station routing for busy lounges.

Counter and booth service on one system

A dessert venue can combine a walk-up counter with seated booths. Servio connects the same menu to counter orders, guest QR ordering and kitchen tickets. Choose the tables, routing and analytics your operation needs. Read counter POS, QR ordering, prep screens, owner analytics, dessert lounge set-up guide.

Stations that match how you plate

Waffles, crepes and drinks can use separate stations with different preparation times. Growth or the Starter routing add-on sends configured items and modifiers to the assigned station.

What it costs

Starter is £89/month for POS, QR ordering, loyalty and a single kitchen station. Growth is £219/month for tables, routing, inventory and advanced analytics. Use compatible devices and the card terminal you already have, and budget separately for card fees. Founding venues can start a 30-day free pilot, then pay £109/month for six paid months and £219 thereafter if they continue, with case-study acknowledgement. See the pricing page.

Switching without closing

Create your account, confirm your email and review your plan. Add your business details, then confirm your free trial in Stripe Checkout. Complete regional setup to open the dashboard. Finish setup then walks you through five steps: Menu and prices, Card payments and payouts, Till device, Tables and QR codes, and a Test order. Prepare the workflows you need and test them before taking live orders. A setup call is optional; timing depends on the menu, equipment and payment verification. Read FAQ, our menu-migration guide.

How a dessert lounge holds a Saturday

A dessert venue may serve walk-ups and seated guests in the same evening. Configure the waffle, crepe and drink items with clear options. Till and QR orders join the connected workflow; multi-station routing sends configured items to the assigned preparation area.

Cash to open versus the monthly line

Servio runs in the browser on phones, tablets and computers you already own, so there’s no till to buy and no setup fee. It works with any card reader: staff record payments from your current reader in Servio manually, and we can set up a supported Stripe reader for integrated payments once your Stripe account is ready. If you print tickets or receipts, check your printer works with it first. Compare current quotes against your own service requirements. Read cash to open versus first-year cost, dessert lounge set-up guide.

Go live without closing Saturday

Import the menu on a quiet weekday, check toppings, sauces and allergen information against your source, then run practice orders from the counter and a booth through to the kitchen screen before your first Saturday.

Toppings are the menu. The waffle is the timer.

Build topping and sauce choices into the menu, review allergen information with the operator and test the kitchen ticket. Multi-station routing on Growth or the Starter add-on can separate waffle, crepe and drinks preparation when that matches your team.

Sit-in booths and collection at the same counter

Daytime is often walk-up and collection. Evening is booths. QR is included on every plan, so you turn it on when the room sits down and leave it off when the queue is at the glass. Collection-ready SMS is a £29 add-on, 500 then 6p, not a default. Email receipts are separate from collection and table-ready SMS. A family booth can scan, pay and still ask staff for a high chair. QR is not a staff-replacement pitch.

Allergens on the topping, not in a folder

Keep operator-verified allergen information with menu items and check choices that change ingredients. Test the information on the guest menu and kitchen ticket, and maintain the staff procedures and labels required for your food. Read one connected queue, halal venues page.

Do not buy a parlour-specific POS

Servio uses the same plans across food-led venues. Start with the features your dessert counter or lounge needs. Payments on your existing card terminal stay with its provider and are recorded in Servio manually. Read dessert lounge set-up guide.

Compare costs before you switch

Read the best UK restaurant POS systems 2026 comparison, the restaurant POS cost guide, and how we calculate every figure.

Common questions

What's the best POS system for a UK dessert shop?

Compare topping modifiers, counter orders, booth ordering and the kitchen workflow you need. Servio Starter includes POS, QR, loyalty and one kitchen station at £89/month. Growth adds tables, routing, inventory and advanced analytics for a fuller floor operation.

Can Servio handle toppings, sauces and flavour modifiers?

Yes. Configure toppings, sauces and flavour choices as menu modifiers, then check the selected build on a kitchen ticket. Upload your menu as a PDF, photo (JPG, PNG, WEBP or HEIC), CSV, XLSX, DOCX, JSON or text file, or add your menu website or a direct file link, to create a draft. Review the source against the draft for missing items, categories, prices, modifiers and operator-verified allergen information before publishing.

Does QR ordering work for dessert booths and family tables?

Yes. QR ordering is included on every plan. Guests can scan from a booth or family table, choose from the menu and pay in a connected browser checkout; online processing fees apply. Orders join the connected kitchen workflow. Table management is included on Growth, or on Starter with the £39/month reservations add-on.

Can a kitchen display route waffle and crepe stations separately?

Yes. Multi-station routing (included on Growth, or £35/month on Starter) means waffle, crepe, gelato and milkshake orders go to the right station with modifiers attached. Without it, Starter shows every ticket on one station, which suits smaller parlours.

Do I need to buy a till or card machine?

Servio runs in the browser on phones, tablets and computers you already own, so there’s no till to buy and no setup fee. It works with any card reader: staff record payments from your current reader in Servio manually, and we can set up a supported Stripe reader for integrated payments once your Stripe account is ready. If you print tickets or receipts, check your printer works with it first.

How much does a dessert parlour EPOS system cost?

Starter is £89/month and Growth £219/month, excluding VAT. Card processing and optional extras are separate; Servio works with any card reader, including the one you already have. The founding Growth pilot is 30 days free, then £109/month for six paid months, then £219/month if you continue, with case-study acknowledgement.

Is QR extra for booths?

QR ordering is included on every plan. Online QR payments are priced differently from in-person payments. Stripe lists 1.5% + 20p for standard UK online cards, which covers QR payments. In-person payments use Stripe’s rates on a connected Stripe reader, or your provider’s rates on any other reader. Other online card categories differ. Servio’s default platform fee is zero, but configured platform fees may apply. Confirm your account’s rates and compare fees at your own ticket size and channel mix.

Can waffle and crepe stations have their own screens?

Single-station kitchen display is included on every plan. Multi-station routing is included on Growth and Enterprise, or available on Starter for £35/month. Use compatible screens and assign menu items to the stations that prepare them; hardware costs remain separate. Existing compatible screens may be reusable; extra equipment is not guaranteed to cost £0.