Epos Now vs Servio: which suits your venue?
Epos Now ships you a till and supports it by phone. Servio runs on your own devices with published pricing and no contract. An honest comparison for UK independents, from the team behind one of them.
Disclosure: Servio is our product. We have marked plainly where Epos Now is the better choice, and every figure is a published July 2026 detail or a marked estimate you can confirm with each provider.
The short version
Epos Now's appeal is convenience: one supplier sends a till and sets it up over the phone. The things to weigh are the model behind it — promotional pricing that steps up, hospitality features as paid modules, and contract terms with potential exit charges. Servio takes the opposite approach: published pricing, everything included, your own devices, and no lock-in.
Side by side
| Servio | Epos Now | |
|---|---|---|
| Software | £79–£199/month, published | From ~£25/mo promotional, steps up; modules extra |
| QR ordering + kitchen display | Included from Starter | Paid modules |
| Hardware | Your own tablets and phones (£0) | Supplied till bundles |
| Payments | Stripe published rates, no markup | Varies by agreement |
| Contract | Month-to-month | Often 12–36 months |
| Best for | Independents wanting transparency and flexibility | Venues wanting a supplied, phone-supported till |
Based on publicly available UK information and typical configurations, July 2026. Details vary by plan and change over time, so confirm current terms with each provider.
Where Epos Now wins
If you specifically want a supplier to ship you a physical till and support it by phone, and you are comfortable with a longer agreement, that supplied-and-supported model has real appeal — especially if you would rather not use your own tablets.
Where Servio wins
No quote wall and no module maze: pricing is published, QR ordering and the kitchen display are included, and there is no contract to exit. You run on devices you already own, go live the same afternoon, and pay Stripe's published rates with no markup. Work the numbers in our cost guide, or see the whole market in the 2026 comparison.
Common questions
What is the main difference between Epos Now and Servio?
Epos Now is a supplied-till model: a terminal shipped to you, phone-led onboarding, headline promotional software pricing, and hospitality features as paid modules — often on a 12 to 36 month agreement. Servio is a cloud platform on your own devices, with published pricing (£79–£199/month), QR ordering and kitchen display included, and no contract. The trade-off is convenience-with-lock-in versus flexibility-with-transparency.
Is Epos Now cheaper than Servio?
The headline software price can look lower on a promotional bundle, but read the whole agreement: intro pricing typically steps up, hospitality features (QR ordering, KDS, loyalty) are paid modules, hardware is part of the deal, and early-exit charges can apply on long terms. Get the all-in monthly figure — software, modules, hardware and card rate — in writing at your volumes, then compare it to Servio's published £79–£199.
Does Servio supply a till like Epos Now?
No, and that is deliberate. Servio runs in the browser on tablets and phones you already own, so there is no terminal to buy or replace and no engineer visit. If a supplied, phone-supported till matters more to you than a month-to-month exit, Epos Now's model may suit you better — we say so plainly.
Can I switch from Epos Now to Servio?
Yes. Servio imports your menu from a file or URL and you run on devices you already have, so going live is usually an afternoon. The main thing to check first is where you stand on any existing Epos Now contract term.