Resources · For independents

Connected POS for independent food-led venues.

Servio brings counter orders, QR ordering, kitchen tickets and reporting into one platform. Compare published plans, explore the demo and prepare the service tools your venue needs, with optional setup help.

Built around independent service

An independent venue needs tools that fit its menu, floor, kitchen and budget. Compare the actual functions, equipment, support and terms of each provider. A larger platform or a small app can both be sensible choices when they match the work.

What that means in practice

Published plans. Starter £89/month, Growth £219 and Enterprise from £449, excluding VAT. Connected core tools. POS, QR, one kitchen station and loyalty from Starter. Billing options. Rolling monthly or annual under the published terms. Setup at your pace. Reach the dashboard after business and regional details, then prepare your menu, payments and devices before service. Read on the page.

Choosing the right size of system

Choose the system that fits your operation. Servio targets food-led independents and smaller groups; test any specialist integration, franchise control or complex multi-site workflow before committing. Enterprise adds central menus and cross-venue reporting, but that does not establish every capability of a large enterprise platform. Read Square, SumUp, Zettle, Epos Now, Toast, Lightspeed.

Who this is for, and who should look elsewhere

Servio is intended for cafés, restaurants, dessert venues, bakeries, takeaways, grills, food trucks and food-led groups. Alcohol-led bars, wet-led pubs and nightclubs should compare systems built for their specialist workflows.

What "no quote wall" includes

Plan and add-on prices are published. Starter and standard Growth have 14-day no-card trials; the founding Growth pilot has 30 days free with stated continuation and case-study terms. Explore the demo or start online; a setup call is optional.

Cash to open, and the monthly band

Compare the subscription, required extras, devices, reader, usage charges and card fees at your own sales volume. Historical examples on this site have specific dates and assumptions; they are not current quotes or a promise of the lowest cost. No proprietary Servio till does not mean payment equipment is free. Read Pricing, cash to open versus all-in.

The pages that match a first week

Go live, import a menu, connect Stripe, if the internet drops, export your data. External-reader payments can be recorded as manual tenders; a complete Square reader checkout and reconciliation flow is not yet verified.

Compare the whole offer

A reader app, a dedicated hardware package and browser-based POS each have different strengths. Write down the service functions you need, then compare subscriptions, equipment, processing, support and contract terms. Servio publishes its plan prices and supports compatible existing devices.

Unlimited staff, month-to-month, and what leaving looks like

Servio offers rolling monthly and annual subscriptions. For a single venue, cancel in Settings > Billing through the Stripe billing portal. Access continues until the billing period ends, with no cancellation fee. For accounts with multiple venues, contact support. Annual billing costs ten monthly payments for twelve months of access; the founding Growth pilot is monthly-only. Review your selected interval and any existing provider commitments before switching. Staff accounts are unlimited; role controls depend on the plan. Request an export of menu, orders and customers through support when needed. Stripe manages card settlement; external-reader transactions remain with their provider.

Switch aid, not a hardware partnership

Existing external readers can be used separately and recorded as manual tenders; they are not an integrated Square checkout. Growth includes Servio inventory and manual delivery management. Scoped partner API access is available on Enterprise or the eligible Growth add-on for approved integrations; direct marketplace and accounting feeds are not promised here.

Try the same software venues run

Create your account, confirm your email and review your plan. Add your business details, then confirm your free trial in Stripe Checkout. Complete regional setup to open the dashboard. Menu import, Stripe payouts, tables and device registration can follow from Finish setup. Prepare the workflows you need and test them before taking live orders. A setup call is optional; timing depends on the menu, equipment and payment verification.

Starter plus add-ons, or Growth, or the founding pilot

Starter plus routing and inventory is £153/month. Growth at £219 includes those tools with tables, reservations, feedback, gift cards, advanced analytics and other listed features. Compare the extras you will actually use. The founding Growth pilot has separate introductory terms and is monthly-only. Read Pricing.

Stripe's 10p can lose at café tickets

Stripe lists 1.5% + 20p for standard UK online cards and 1.4% + 10p for EEA cards taken in person; non-EEA in-person cards are 2.9% + 10p. Other online card categories differ. Servio’s default platform fee is zero, but configured platform fees may apply. Confirm your account’s rates and compare fees at your own ticket size and channel mix. Compare the complete bill for your own business rather than a universal ticket-size threshold.

What you keep if you leave

Your existing equipment remains yours. Request a menu, order and customer export from support, and keep the records you need before leaving. Stripe settlement and external-reader reconciliation remain with their payment providers. Monthly and annual subscriptions follow their respective cancellation terms.

Common questions

What is the difference between Servio and an enterprise POS platform?

Servio targets food-led independent venues and smaller groups with published plans and connected POS, QR, kitchen and reporting tools. Larger enterprise providers may have specialist capabilities or integration networks. Compare the workflows you need, rather than assuming every provider uses one sales or contract model.

When should a venue choose an enterprise platform instead?

Choose a provider whose tested product covers your franchise controls, locations, integrations and reporting needs. Servio Enterprise adds central menus and cross-venue reporting, while large groups should verify specialist requirements before buying.

Does cheaper and simpler mean less capable?

Servio Starter includes POS, QR, one kitchen station, loyalty and basic reporting. Growth adds floor, stock and advanced operations tools; Enterprise adds central group management and eligible partner/AI capabilities. Check the published inclusion table and test your service workflow.

Can I start without a sales call, and how does billing work?

You can explore the demo and start online without a sales call. A setup conversation is optional. Servio offers rolling monthly and annual subscriptions. For a single venue, cancel in Settings > Billing through the Stripe billing portal. Access continues until the billing period ends, with no cancellation fee. For accounts with multiple venues, contact support. Annual billing costs ten monthly payments for twelve months of access; the founding Growth pilot is monthly-only. Review your selected interval and any existing provider commitments before switching.

Can I try the demo before creating an account?

Yes. Open the live demo without an account, or start a 14-day Starter trial or a 30-day founding Growth pilot with no application step. A 20-minute setup call is available after you start if you want guided import. It is help, not a quote gate.

What do I own if I leave?

Request an export of your menu, orders and customer records through support. Your existing devices remain yours; settlement and any external-reader records remain with the payment provider. Review cancellation and retention terms before leaving.

Is Servio cheaper than Square and SumUp every month?

Compare the subscription, required extras, devices, reader, usage charges and card fees at your own sales volume. Historical examples on this site have specific dates and assumptions; they are not current quotes or a promise of the lowest cost. No proprietary Servio till does not mean payment equipment is free.

Can I assemble Growth features on Starter instead?

Yes. Starter supports eligible listed add-ons. Routing at £35/month plus inventory at £29 brings Starter to £153/month. Other combinations have different totals: compare your selected extras with Growth at £219/month rather than using a fixed rule about the number of add-ons.