QR code ordering that lands in one queue with your till and kitchen
Guests scan, browse, order and pay from their phone with no app to download. Orders route straight to the kitchen, at the same card rate as your counter. Included on every Servio plan.
Ordering that is actually connected
The point of QR ordering is not just letting guests order from their phone — it is that the order lands in the same place as everything else. With Servio, a scan from the table joins the same queue as the counter till and routes to the right kitchen station, so there is no second screen to watch and no re-keying. Because it is part of the platform, QR payments run through Stripe at the same published rate as the counter, not a higher app rate.
Why it lifts a busy service
No app friction. It runs in the phone browser, so guests order in seconds. More covers at peak. Guests reorder without waiting to catch a server's eye. Fewer errors. The order goes in exactly as the guest entered it, modifiers and all. On when you want it. Included on every plan, so switch it on for weekend table service and off for counter-only trade. It is the same connected-system logic behind why order errors collapse on one platform, and there is practical advice in getting guests to order from their phone.
Common questions
How does QR table ordering work?
Guests scan a QR code on the table, browse your live menu in their phone browser (no app to download), and order and pay from their seat. The order lands in the same queue as your till and routes straight to the kitchen display. With Servio, QR ordering is part of the platform, so there is no separate app or extra login and no order re-keying.
Does QR ordering raise my card fees?
It can when QR ordering is bolted on through a third-party app, because those orders often route at a higher rate. Servio processes QR payments through Stripe at Stripe's published UK rates with no markup, the same as counter payments, so turning on QR ordering does not change your effective rate.
Do guests need to download an app?
No. Servio QR ordering runs in the phone browser, so guests scan and order in seconds with nothing to install. That is what keeps adoption high during a busy service.
Is QR ordering worth it for a café or bar?
For seated and brunch-style venues, yes: guests order and pay without waiting to flag staff, which lifts covers at peak and frees the floor. It is included on every Servio plan, so you can switch it on for weekend table service and off for counter-only trade.