Changelog

What's new in Servio.

Everything we've added to Servio, newest first, so you can see what's changed since you last looked.

Features reach venues as soon as they're ready. Which plan includes each one is on the pricing page. Internal fixes and security work aren't listed.

October 2026

Menu imports keep your prices. Prices come across from your old system. An item with no price stays on the menu but can't be ordered online until you set one.

Floors on the table plan. Upstairs and downstairs each get their own layout.
Promotions at the till. Set up offers and apply them to orders on the POS.
One order number a day. Every till and channel shares one daily sequence, so ticket numbers never clash.
Kitchen amendments. A change to an order already in the kitchen needs a tap to confirm on the kitchen screen. An order can't be handed out while another station is still cooking it.
Required options enforced. Option groups marked required always ask for a choice on the till.
Order reviews. Guests can rate their order after paying.
Fuller receipts. Receipts show the VAT breakdown and the options each guest chose.
Seat a table first. Mark a table occupied before any order is placed.
Guest text alerts. Collection and table-ready texts on the Guest SMS add-on: 500 per venue a month, then 6p each.
Gift cards. Sell gift cards, check balances and take them as payment.
Loyalty. Points-based loyalty built in, with Google Wallet cards.
Extra venues. Growth can add up to two more venues at £99/month each. The Pro plan is now called Growth.
Dispute details. Card disputes show their reason and status against the payment.
Food safety checks. Temperature logs and daily health and safety checklists, with CSV export.

Weekly digest. An optional weekly email with your venue's numbers.
Split by item. Guests at one table can each pay for what they had.
Review prompts. After paying, guests are invited to leave a review on the site you choose.
Calorie and allergen labels. Calorie labelling and Natasha's Law (PPDS) fields on menu items.
Xero. Daily sales journals sync to Xero, with an export for other accounting packages.
Tip records. Every tip is logged against staff, in line with the Employment (Allocation of Tips) Act 2023.
Booking deposits. Take a deposit or hold a card against no-shows.
Close the day. One-tap end-of-day close-out with a Z report.
Timesheets. Approve staff hours and export them for payroll.
Split payments. Several cards can pay one bill.

Floor plan and custom roles. Draw your floor plan, and give staff roles with exactly the permissions you want.
Barcodes. Add barcodes to menu items for scanning at the till.
Waiting list texts. Guests on the waiting list get a text when their table is ready.
Easy switching. Bring your menu, staff and past sales over from your old system.
Nested options. Options inside options, such as a milk choice inside a coffee size.
Menu schedules. Show items only when you serve them, such as breakfast until 11am.