Export your menu, orders and customers
There is no lock-in of your data. Email support and we send an export. Card takings already sit in your Stripe account, not ours.
Your menu, orders and customer records are yours. Email support@servio.uk from the owner address on the account and we will send an export. Say whether you need menu only, orders, customers, or all three, and the date range for orders.
If you cancel
Every plan is month-to-month. There is no exit fee. Request the export before you cancel if you want history in your inbox the same week. Nothing is charged at the end of a trial or pilot because no card is taken to start. If you do not add a payment method, access pauses and you can subscribe later. The menu you built is still yours; ask for the file.
If Servio does not make it
Servio Technologies Ltd was incorporated on 8 December 2025. That is recent, and we will not pretend otherwise. Card payments sit in your own Stripe account, so takings are not held by us. We will give you an export of your menu, orders and customers. We have not put customer data in a formal escrow. That is the honest position. See the same answer on the FAQ.
What an export is for
Take a copy before you switch away, before you close a site, and before you hand the business on. Sales history from a previous POS does not follow you automatically: export that from the old system before you cancel it. Servio builds fresh history from day one. The going-live article is the other side of this: import in, export out.
Common questions
Can I export my menu, orders and customers?
Yes. Email support@servio.uk and we will send an export. There is no lock-in of your data.
What happens if Servio does not make it?
Card payments sit in your own Stripe account. We will give you an export of your menu, orders and customers. We have not put customer data in a formal escrow.
Do I need a contract to leave?
No. Plans are rolling, month to month, with no exit fees. Request the export, then cancel.